SOLUTIONS
CALL HANDLING
SOLUTIONS
CALL HANDLING
Customers want to speak to an empathic customer service representative and may need support at any time of day.
Your in-house team may work different hours and close at certain times. An offshore team can solve timing issues
Support your in-house teams with highly skilled offshore call-handling teams, chat and switchboard functions
All call handlers are fluent in English to give your customers the best possible support and service
Extend the hours of your in-house function with an offshore team available 24/7, covering call handling, switchboards and more
CALL HANDLING
HOW IT WORKS
Support your in-house team with call handlers, switchboard teams, digital receptions and chat functions
Featuring professional customer service from fluent English speakers, around the clock support and empathetic, professional call handling
Whether you need switchboard or customer service support, call handlers are ready to support you 24/7
Offshore call-handling teams can deal with different troubleshooting tasks both quickly and efficiently
Patient and empathetic call handlers are ready to help and support your customers with any issues, and escalate if needed
Ready to transform your business?
Scale your business with 24/7 agile remote teams, contact centres, and IT functions ready to deliver when you need them. Powered by Manila, connecting the world