Call Handling – Indigo 21

SOLUTIONS

CALL HANDLING

SOLUTIONS

CALL HANDLING

Customers want to speak to an empathic customer service representative and may need support at any time of day.

Your in-house team may work different hours and close at certain times. An offshore team can solve timing issues

$

Support your in-house teams with highly skilled offshore call-handling teams, chat and switchboard functions

$

All call handlers are fluent in English to give your customers the best possible support and service

$

Extend the hours of your in-house function with an offshore team available 24/7, covering call handling, switchboards and more

CALL HANDLING

HOW IT WORKS

Support your in-house team with call handlers, switchboard teams, digital receptions and chat functions

Featuring professional customer service from fluent English speakers, around the clock support and empathetic, professional call handling

$

Whether you need switchboard or customer service support, call handlers are ready to support you 24/7

$

Offshore call-handling teams can deal with different troubleshooting tasks both quickly and efficiently

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Patient and empathetic call handlers are ready to help and support your customers with any issues, and escalate if needed

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